Insights & Resources

The “perfect” retail candidate is hard to come by. Discovering applicants who can handle a fast-paced environment, have stellar customer service skills, can effectively operate a point-of-sale system, and balance fulfilling customer needs with all the operations involved with running a retail store successfully is like finding a needle in a haystack. Hence, following the … Read more

A hiring revolution is in the air within the retail industry now that 2025 has arrived. Retail hiring trends are shifting faster than some recruiters and executive leadership team members realize. While some old trends are still prominent within the retail industry, newer ones are showcasing what retailers should be prioritizing as they are hiring … Read more

Retail recruitment is a tricky phenomenon. Its fast-paced nature and need for customer service expertise means that only special professionals who can handle this kind of work environment will thrive in retail positions. Businesses in this industry should recognize these 5 retail recruitment challenges and implement solutions to keep these issues controlled. Let’s dive in! … Read more

How you hire retail talent is starting to matter more now that advanced customer demands are requiring the best professionals to handle the job. Retail professionals who can deliver exceptional customer service, adapt to new retail technologies, and contribute to a seamless shopping experience position themselves as vital assets.  Evaluating the effectiveness of in-house recruitment … Read more

The retail industry can sometimes be an untameable beast, especially with the overall nature of demanding, sporadic hours for part-time employees and the battle for fair wages. Finding the most talented retail professionals with the Moxy and determination to serve customers and balance multiple tasks in one shift daily is challenging to come by. However, … Read more

Enduring high turnover rates in retail is no new news for companies in this industry. Despite retail being one of the most important industries in the global economy, it continues to face workforce instability, creating a ripple effect of challenges companies must face to keep employee turnover in check.  Understanding why employee turnover rates are … Read more

Today’s young job seekers in retail are prioritizing more than their need for a paycheck. If a retail position is going to be their first job, they want to achieve a work-life balance, ascertain career development, and find a company whose values align with their own.  The needs and desires of the youngest candidates in … Read more

The usual saying goes, “Actions speak louder than words”. However, in the world of talent acquisition, words matter more when it comes to retail job descriptions. How these words are presented, hopefully concisely and succinctly, will be the difference between attracting the most talented retail professionals or more bad hires coming your way.  A well-detailed … Read more

Hiring the right talent in the retail workforce is vital for maintaining a competitive advantage over other contenders within the industry. A strong team of skilled and helpful employees can improve customer satisfaction and overall sales as the team engages with clientele in its stores. Here’s why this industry needs an ATS for retail hiring … Read more

When it comes to recruitment, the early bird does not just get the worm: it gets the right one. A competitive talent market involves carefully reviewing credentials to ensure the right candidate matches recruitment needs.  Optimizing recruitment is vital for expediting hiring and onboarding when a company has an available vacancy. One of the many … Read more

When marathon runners train for a race, what do they prioritize most? Training, of course! Just like how marathon runners train, recruitment teams need to train themselves to enhance that they deploy the right hiring strategies and screen applicants effectively to onboard the best talent. As athletes improve their performance with consistent practice, recruitment teams … Read more

Today, we will review common applicant pooling challenges and their solutions.  With life comes challenges. Just like life, recruitment challenges could prevent companies from finding the most qualified candidates. One of the best ways to source candidates is to collect them from job boards, career sites, and networking events.  What Is Applicant Pooling? An applicant … Read more